Med-Vault Tutorials

Learn how to use Med-Vault web and mobile applications effectively

Getting Started For Doctors For Patients For Administrators Mobile App
Med-Vault Tutorials

Web Application Tutorials

Step-by-step guides for using the Med-Vault web platform

Getting Started

Learn how to register, set up your account, and navigate the Med-Vault web dashboard.

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Doctor Management

How to add doctors to your hospital, manage their profiles, and assign them to departments.

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Appointment Scheduling

How to view, create, and manage patient appointments in your hospital calendar.

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Patient Records

How to create, access, and update patient medical records securely in the system.

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Mobile Application Tutorials

Learn how to use the Med-Vault mobile app for patients and healthcare providers

Installing and Setup

How to download, install, and set up the Med-Vault mobile app on your device.

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Accessing Your Medical Records

How patients can securely view and share their medical records using the mobile app.

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Setting Medication Reminders

How to set up and manage medication reminders and treatment schedules.

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Communicating with Your Doctor

How to use the secure messaging system to communicate with your healthcare providers.

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Advanced Features

Master the advanced capabilities of Med-Vault

Analytics Dashboard

How to use analytics to gain insights into hospital operations and patient trends.

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Security Settings

How to configure security settings, permissions, and access controls for your organization.

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Frequently Asked Questions

Quick answers to common questions about using Med-Vault

On the login page, click "Forgot password?" and follow the instructions sent to your registered email address. For security reasons, password reset links expire after 24 hours.

Log in as an administrator, navigate to Settings > Hospital Profile, and click the "Edit" button to update your hospital's details, including contact information, address, and operating hours.

Med-Vault employs end-to-end encryption and follows international healthcare data security standards. All data is encrypted both in transit and at rest, and access is strictly controlled through role-based permissions. We adhere to HIPAA compliance standards and regularly undergo security audits.

The mobile app has limited offline functionality, allowing you to view previously loaded data and queue actions to sync when connectivity is restored. However, the web application requires an internet connection for real-time data access and updates.

Yes, all tutorial videos can be downloaded for offline viewing. Look for the download button below each video player. We also provide PDF versions of all tutorials that can be printed or saved for reference when internet connectivity is limited.

Yes, we offer customized training sessions for hospitals and clinics. Our team can conduct in-person or virtual training sessions tailored to your specific needs. Contact our support team at support@med-vault.com to schedule a training session or request a quote.

We update our tutorials with every major feature release or significant interface change. All tutorials are version-dated at the bottom, so you can easily see when they were last updated. If you find any discrepancy between a tutorial and the current version of Med-Vault, please contact our support team.

Yes, all our tutorials are available in both English and French, the official languages of Cameroon. We also offer select tutorials in major local languages including Fulfulde and Ewondo. Use the language selector at the top of each tutorial page to switch between available languages.

All our tutorial videos include closed captions, transcripts, and audio descriptions. We design our training materials to be accessible to users with various needs, including screen reader compatibility for our written guides and adjustable playback speeds for video content.

We welcome suggestions for new tutorial topics! Use the feedback form at the bottom of any tutorial page or email your ideas to tutorials@med-vault.com. Our content team reviews all suggestions monthly and prioritizes topics based on user demand and feature complexity.

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Can't find what you're looking for? Let us know what tutorial topics would be helpful for you.